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Privacy Policy

Last updated: June 20, 2022


Article 1 - Preamble

The European Regulation (RGPD) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data sets the legal framework applicable to the processing of personal data.

The following definitions apply:

Controller:The natural or legal person who determines the purposes and means of a processing of Personal Data. At Under this policy, the controller is the company STILLAC SARL, registered in the Trade Register: RC/YAO/2020/B/1345 of 11 September, located in Madagascar / Immeuble Phone Land, B.P: 35538 Yaoundé (Cameroon) (the "Company").

Subcontractor:Any natural or legal person who processes personal data on behalf of the Data Controller. These are the This includes service providers with whom the Company works.

Data subjects: Persons who can be identified, directly or indirectly, and whose personal data are collected by the Controller. collected by the Data Controller. Recipients of the data: Any natural or legal person who receives communication of personal data.

Personal data: All personal data provided by Users or collected by the Data Controller for the purposes of registration on the Site and its use by Users. Depending on the subscription, this data may include, but is not limited to, the user name Depending on the subscription, email address, telephone number, date of birth, gender, postal address and country.

The GDPR requires that Data Subjects are informed of their rights in a concise, transparent, understandable and easily accessible manner.


Article 2 - Purpose

The Company is required to implement and operate the processing of personal data relating to the users of the website stillac.com (the "Users"), by means of the following "The purpose of this policy is to satisfy the requirements of the law and to protect the privacy of the users of the website. The purpose of this policy is to satisfy the Company's obligation to provide information and to formalise the rights and obligations of Users with regard to processing of their personal data. This information is intended to be applied in the context of the implementation of the various processing operations of Users' personal data. Users' personal data.


Article 3 - Enforceability

The present information is enforceable against :

  • to the Company in its capacity as data controller ;
  • the Users ;
  • to the Data Recipients;
  • the Subcontractors


Article 4 - Purposes and legal bases of the processing

The purposes of the processing of Personal Data are the following:

  • provision and personalisation of the services offered on the Site;
  • diagnosis and resolution of problems encountered with the Site;
  • evaluation and development of new features, technologies and improvements to the services offered on the Site;
  • where applicable, use for marketing, promotional and advertising purposes; and
  • compliance with legal obligations and requests from regulatory authorities.

The legal basis for the processing results from the implementation of a contractual obligation.


Article 5 - Recipients of the data

The Company ensures that personal data is only accessible to authorised internal or external recipients.

The Company decides which data recipient may have access to which personal data according to an authorisation policy.

The Company is not liable for any damage of any kind that may result from unauthorised access to personal data.

Personal data may be communicated to any authority legally entitled to know about it. In this case, the Company is not In this case, the Company is not responsible for the conditions under which the personnel of these authorities have access to and use the personal data.


Article 6 - Data retention period

The duration of the retention of personal data is defined by the Company in the light of the legal and contractual constraints on it, and, if not, according to its needs.

All personal data collected is kept only as long as necessary for the provision of the services to the Users and for legitimate purposes. and for legitimate and essential business purposes, such as maintaining the performance of the Site's services, making business decisions based on the Personal Data concerning the User, and based on Personal Data regarding new features and offers or to meet the Company's legal obligations and to resolve disputes.

After the set time limits have passed, the data will be deleted or made anonymous so that the User concerned can no longer be identified, unless the Company is permitted or required by law to retain certain data. compels the Company to retain some of its Personal Data.


Article 7 - Transfer to other countries

The Company may share Personal Data with third parties located in a country other than the User.

The Personal Data may then be subject to privacy laws different from those in force in the User's country of residence of residence of the User.

The Company will ensure that such transfer is in accordance with the applicable legislation.


Article 8 - Rights of data subjects

8.1 Right of access and confirmation

Each User has the right to request confirmation from the Company as to whether or not personal data concerning him or her is being processed. Each User has a right of access. In the case of a request for access, the request must be made by the User him/herself with proof of a copy of an identity document. of an identity document.

This request must be made in writing to the following address
STILLAC SARL Madagascar / Immeuble Phone Land
B.P: 35538 Yaoundé (Cameroon)

8.2 Right to update and rectify

For the purpose of updating personal data, the Company may request the User to do so.The User has the right to rectify his/her personal data. This request must be made in writing to the following address:
STILLAC SARL Madagascar / Immeuble Phone Land
B.P: 35538 Yaoundé (Cameroon)

8 .3 Right to erasure

Each User has the right to erase his/her personal data in the following cases:

  • the personal data is no longer necessary for the purposes for which it was collected; or
  • when the User concerned withdraws the consent on which the processing is based.

In accordance with the legislation on the protection of personal data, the User is informed that this is an individual right that can only be exercised by the person concerned. In accordance with the legislation on the protection of personal data, the User is informed that this is an individual right which can only be exercised by the person concerned in relation to his/her own information: in this case and for security reasons, the Company will have to verify the identity of the person concerned in order to avoid any communication of confidential information to third parties.

8.4 Right to limitation and portability

Each User is informed that he/she does not have the right to limit the processing of his/her personal data insofar as the processing carried out is lawful and that all the data collected is used for the purposes of the is lawful and that all personal data collected is necessary for the performance of the relationship between the Company and the persons concerned.

Each User may, upon request, exercise his or her right to portability only in respect of the personal data that he or she has provided.

8.5 Right of opposition

Each User has the right to object to the processing of his or her Personal Data at any time for reasons relating to his or her particular situation and (i) to object at any time to the processing of his or her Personal Data for reasons relating to his or her particular situation and (ii) to object to the processing of his or her Personal Data for marketing purposes.


Article 9 - Subcontracting

The Company informs each User that it may involve any Subcontractor of its choice in the processing of his/her Personal data.

In this case, the Company shall ensure that the Subcontractor concerned complies with its obligations under the RGPD.

The Company undertakes to sign a written contract with all its subcontractors, and imposes the same obligations on the subcontractors with regard to data protection. data protection. In addition, the Company reserves the right to audit its subcontractors to ensure compliance with the provisions of the RGPD.


Article 10 - Security

It is the Company's responsibility to define and implement the technical security measures, physical or logical, that it considers appropriate to combat The Company shall be responsible for defining and implementing the technical security measures, physical or logical, that it deems appropriate to prevent the accidental or unauthorised destruction, loss, alteration or disclosure of personal data.

To this end, the Company may engage the assistance of any third party of its choice to conduct vulnerability audits or penetration tests at such times as it deems necessary. or intrusion tests. In the event of subcontracting all or part of the processing of personal data, the Company undertakes to contractually impose on its subcontractors guarantees of confidentiality and security.

In the event of subcontracting all or part of the processing of personal data, the Company undertakes to contractually impose on its subcontractors guarantees of security by means of technical measures for the protection of such data and the appropriate human resources.


Article 11 - Modification of this policy

The Company may make changes to this policy, in which case it will inform Users by means of appropriate notices, including but not limited to email and/or notification via the Users' devices.


Article 12 - Data breach

In the event of a personal data breach, the Company undertakes to notify CNI L . If the said breach poses a high risk to the Persons concerned, the Company will inform them and provide them with the necessary information and recommendations. necessary information and recommendations.


Article 13 - Register of processing operations

The Company, as the data controller, undertakes to keep an up-to-date register of the processing operations carried out. This register is a document that makes it possible to list all the processing of personal data carried out by the Company.

The Company undertakes to provide the supervisory authority, on first request, with the information enabling the said authority to verify the compliance of the processing with the regulations in force. to the regulations in force.

For all requests for information concerning the processing of personal data, Users may contact the Company at the following address at the following address info@stillac.com

Stillac Logo
+237 656 474915
info@stillac.com
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